Disclaimer

1. Purpose of the Platform

Klients CRM is an internal business tool designed to organize customer relationships, sales activities, communications, follow-ups, assignments, and reporting. It is intended for use by authorized staff and administrators.

Information displayed within the CRM is for operational purposes and should be assessed in the context of the organization’s own records, policies, and business decisions.

2. No Guarantee of Sales Results

Use of Klients CRM does not guarantee leads, conversions, revenue, customer retention, sales performance, or any particular commercial outcome. Results depend on many factors outside the Platform, including the quality of information, staff activity, customer decisions, and market conditions.

3. Accuracy of Customer and Sales Records

Customer profiles, contact information, sales statuses, notes, and reports may be entered or updated by authorized users or supplied through integrations. Such information may be incomplete, outdated, inaccurate, or affected by user error.

Organizations and staff should verify important information before relying on it for significant decisions or communications.

4. Privacy and Lawful Contact

Organizations using the Platform are responsible for ensuring that customer information is obtained, recorded, used, shared, and retained lawfully. The presence of a telephone number, email address, or lead record does not automatically mean that promotional contact is permitted.

Users must comply with applicable privacy, direct-marketing, consent, opt-out, and communications requirements. For more information, see our Privacy Policy.

5. Internal Notes and Staff Communications

Internal notes, call outcomes, follow-up descriptions, and customer classifications reflect the information available to the relevant user at the time they are entered. They should not be treated as independently verified facts or professional assessments.

Staff should record information accurately, respectfully, and only when relevant to legitimate business purposes.

6. Reports, Metrics and Dashboards

Statistics, charts, performance indicators, and summaries depend on recorded data, system settings, filters, and integrations. They may not reflect every external customer interaction or financial event.

Before using a report for compensation, compliance, financial decisions, or management action, the responsible organization should check its underlying data and methodology.

7. Third-Party Integrations

Klients CRM may connect with independent email, messaging, telephony, hosting, or other services. Their availability, accuracy, policies, and performance are controlled by their respective providers.

We do not guarantee the operation of third-party systems or that information transmitted through them will always be delivered or synchronized successfully.

8. Technical Availability and Security

Although appropriate operational and security measures should be used, software and network services can experience interruptions, errors, outages, and security incidents. No online system can be represented as completely secure or continuously available.

Users should follow their organization’s backup, access-control, incident-reporting, and business-continuity procedures.

9. No Legal, Financial or Professional Advice

The Platform and its administrative content do not constitute legal, financial, tax, regulatory, or other professional advice. Organizations should obtain qualified advice when making decisions that require specialized expertise.

10. Responsibility for Staff Actions

Authorized users and the organizations that manage them are responsible for their own communications, representations, customer interactions, and use of information, subject to applicable law and contractual arrangements.

Klients CRM does not independently verify every statement entered by a staff member or made to a customer.

11. Limitation of Disclaimer

This Disclaimer is intended to explain the Platform’s purpose and limitations. It does not override applicable law, remove mandatory consumer or data-protection rights, or exclude liability that cannot legally be excluded.

Where a separate signed agreement governs service responsibilities or liability, its applicable provisions may also apply.

12. Updates to This Disclaimer

We may update this Disclaimer to reflect changes to the Platform, its operation, or legal requirements. The effective date shown above indicates the current version.

13. Contact

For questions regarding this Disclaimer, contact: